Description:
My client is a specialist supplier of electrical solutions and they are looking to appoint an efficient and organised Project Support Engineer in a newly created position.
Working in a small but extremely fast-paced sales office, you will be responsible for administering the project process and providing technical support and information to customers. You will support the project process from start to finish, demonstrating strong problem-solving and technical ability.
This is an exciting role for a technically-minded individual that has the scope to develop massively over time. It would suit somebody with excellent attention to detail and problem-solving skills, coupled with the ability to form relationships with people at all levels in a fast moving and deadline-driven environment. It may suit someone with an engineering-related degree who is looking to advance their career.
Job Specification:
- Report to a senior project manager to support them in the delivery of customer projects from cradle to grave.
- Create project quotations using customer specifications and technical drawings.
- Producing layout drawings using CAD systems.
- Acting as the first point of contact within the office, providing excellent levels of customer care.
- Dealing with technical queries and providing product information and support
- Facilitating the logistics process of getting materials to sites; liaising with the warehouse, coordinating deliveries etc all to strict time lines
- Providing support to the external sales team with quotations, technical advice and support
- Both formal and ‘on the job’ technical training will be provided
Person Specification Key Skills/Experience required:
- Willingness to travel within the UK to support PMs at client meetings and site surveys.
- Working knowledge of Computer Aided Design is beneficial. Training will be given on AutoCAD and company bespoke software.
- A strong work ethic and the ability to work on your own initiative in a small, busy office
- Excellent administration, IT and organisational skills gained within a busy technical sales or project environment
- Strong attention to detail and the patience to work through relatively complex problems at times
- An aptitude for technical knowledge and the desire to continually develop that specialist knowledge
- Good communication skills and the ability to build good working relationships with customers and third-parties
- An understanding of the electrical or construction industry would be ideal, as would the ability to understand technical drawings.
This position offers an exciting career opportunity for someone with an interest in electrical, technical or project-based work. The organisation is experiencing great success and has strong growth plans in place for 2024 and beyond. You will have a positive attitude and enjoy working in a fast-paced environment that can offer scope and variety. Over time the role could involve visits to European suppliers and manufacturers and you will be party to the full manufacturing process right through to installation.
